Privacy Policy

This privacy policy sets out how Total LED Drivers uses and protects any information that you give Total LED Drivers when you use this website. Total LED Drivers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Total LED Drivers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name - first and last name
  • Contact information including such as email address and phone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Credit card information for immediate purchase but only store the last four digits, expiration date and type of card

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use your information to contact you for administrative and informational purposes, including for customer service.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our website and online services such as Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/technologies/partner-sites

Behavioral Remarketing

Total LED Drivers uses remarketing services to advertise on third party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google AdWords remarketing service is provided by Google Inc.
    You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/technologies/partner-sites

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 44506 Rio Rancho, NM 87174.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Payments

We provide paid products and/or services within use of our website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

Children's Privacy

Our website and services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
IS_DEVELOPER_MODE Session crypt key to indicate whether system is in developer mode.
SAAS_DESIGNEDITOR_VISUAL_BLOCK_MANAGEMENT_MODE Indicates whether system is in visual block management mode.
SAAS_DESIGNEDITOR_THEME_PREVIEW_MODE Indicates whether system is in theme preview mode.
SAAS_DESIGNEDITOR_INLINE_TRANSLATION_MODE Indicates whether system is in inline translation mode.
MAGE_COOKIE Indicates that cookies are initialized.
Google Analytics We use Google Analytics to collect and process certain analytics data; Google provides some additional privacy options described at https://policies.google.com/technologies/partner-sites
Google Adwords We use Google Adwords to collect and process certain analytics data; Google provides some additional privacy options described at https://policies.google.com/technologies/partner-sites

 

Additional Notice to California Customers

 

Types of Personal Information Collected, Sources of Collection and Purposes of Use

To view the types of personal information collected, sources of collection and purposes of use, please refer to our privacy policy above.

Categories of Personal Information Disclosed for Business Purposes
We typically disclose the following categories of personal information to the following categories of entities for business purposes:
 
Categories of Entities Categories of Personal Information
Analytics and Research Vendors
  • Identifiers
  • Online Activities
  • Commercial Information
  • Protected Class InformationUnder the California or Federal Law
  • Professional or Employment-Related Information
Repair and Warranty Services Companies
  • Identifiers
  • Commercial Information
  • Inferences
Order Processing and Fulfillment Vendors
  • Identifiers
  • Commercial Information
Fraud Prevention, Legal, Compliance and Risk Management Vendors
  • Identifiers
  • Commercial Information
  • Professional or Employment-Related Information
  • Other Categories of Personal Information Not Listed Above or Below and Described in Section 1798.80(e) of the California Civil Code
Marketing and Advertising Vendors
  • Identifiers
  • Online Activities
  • Commercial Information
  • Protected Class InformationUnder the California or Federal Law
  • Professional or Employment-Related Information
  • Inferences
Categories of Personal Information Shared That May be Deemed As a "Sale" Under the California Consumer Privacy Act ("CCPA")
Do not worry — we do not sell your personal information for payment or discount. We use certain advertising cookies for online targeted marketing and its effectiveness measurement. These cookies allow Total LED Drivers and its business partners to collect and share personal information with digital advertising participants, which may use the information for additional purposes. We may also disclose your information to our business partners who may use it for additional purposes relevant to our products or services (e.g., joint marketing, joint product/services offering). These disclosures may be deemed as a "sale" under the CCPA if such disclosure is for any valuable consideration, even if we do not receive any payment or discount. If you would rather that we do not share your information for these purposes, see how to opt-out below.
 
Categories of Third Parties Categories of Personal Information
Service Companies (e.g., for joint marketing under certain circumstances)
  • Identifiers
  • Commercial Information
  • Inferences
Marketing and Advertising Networks and Social Media (e.g., for serving you relevant ads)
  • Identifiers
  • Online Activities
  • Commercial Information
  • Protected Class InformationUnder the California or Federal Law
  • Professional or Employment-Related Information
  • Protected Classes Under the California or Federal Law (e.g., age range, gender)
  • Inferences
Information Technology Vendors
  • Identifiers
  • Online Activities
  • Commercial Information
   
   
Your Privacy Rights Under the CCPA
You may request for exercising your privacy rights, including access, delete or opt-out from sale of your personal information:
  • Access your personal information. You may obtain a copy of your personal information to learn more about the categories and specific pieces of personal information we collect about you, the categories of sources from which personal information is collected and the categories of entities with whom we share personal information. You can also learn about categories of entities who may use your personal information for additional purposes relevant to our products or services (e.g., joint marketing, joint product/services offering) for valuable considerations. You may request for accessing your personal information twice in a 12-month period. The information may be delivered by mail or electronically at your request.
  • Delete your personal information. You may request that Total LED Drivers delete your personal information. This may impact our capability to provide products or services to you. Please also note, we need to keep certain information when permitted by law to complete the transactions, detect security incidents, prevent fraudulent or illegal activities, identify and repair errors, comply with laws and regulations, and for other solely internal and lawful purposes.
  • Opt-out from sale of your information. We do not sell your information for payment. We use cookies and share your information for joint marketing or analytics, which may be deemed as a "sale" under the CCPA if such disclosure is for any valuable consideration. You can opt-out from online, interest-based and targeted advertising by adjusting your cookie preferences (see how to do it below). This is associated with the browser that you use to set those preferences, not with you as an individual. If you clear cookies on your browser after opt-out, your browser will no longer remember your preference, and you will need to reset your preference. You may also not be able to receive information about new products or services we jointly offer with our business partners. It will not opt you out of the use of previously collected and shared personal information or all interest-based advertising.
How to Submit Privacy Request(s)

Access or delete. To access or delete your personal information, please contact us here. We need your contact information, such as name, address, phone number and email, to submit your request and verify your identity for access or deletion requests.

For your information security and privacy, we leverage our identity verification process to ensure you are who you say you are.

Opt-out from sale. To "opt-out from sale" under the CCPA, please first adjust your cookie preference for Total LED Drivers's site listed above. See remarketing for further opt-out. Please note that adjusting your cookie settings for our site may disrupt or prevent you from using our site correctly.

Agent. You may designate an agent to submit privacy requests on your behalf, but for your protection, we may need to verify your identity directly with you before fulfilling certain requests, and we will deliver your personal information directly to you (if requested). We need your agent's contact information, and your agent needs to have your information ready when submitting the request.

No discrimination. You have the right to be free from discrimination in product quality, goods or services. But Total LED Drivers's maintains the right to offer a different price, rate, level or quality of goods or services if that price or difference is directly related to the personal information value provided to us.